Kim Plummer | Realty One
From Hops to Homes: Former Beer Distributor Rep Brews New Career in Real Estate
“Whatever it takes.” – Kim Plummer
“I do whatever it takes to get to my client’s goal,” says REALTOR® Kim Plummer at Realty One of New Mexico. “No matter the challenge, type of property, price, location. I give the assignment my full attention and energy. The buyer/seller chose me over many folks. I keep a grateful attitude no matter the challenge.”
Her heart for service was instilled at a young age, working at Chuck E. Cheese & Uncle Cliffs as a teenager, then waitressing/bartending through her college years. “I’ve always been in the customer service industry,” she reflects. “I learned how to handle high-stress, fast-moving situations and folks from every walk of life.” Little did she know that these skills would be invaluable in the world of real estate years later.
Kim discovered real estate at 43, after blazing her own trail as a rare female in the beer distributor industry. “In 1996, I thankfully got an opportunity to work for the Maloof Company Coors Distributor as the marketing assistant. “Finally got to use my Marketing degree … at least to get my foot in the door! I had never worked in an office. After a few years of learning the day-to-day operations, I got promoted to a coveted full-time sales rep position. I was out in the market handling over 100 bar/restaurant accounts year-round. It was such an incredible experience! Almost 19 years later, I had made great friends, learned ultimate customer service and lessons in business, and made forever connections throughout the city and surrounding area. At that point, I made the very tough decision to take a leap of faith into real estate.”
“It’s all about customer service,” she explained. “Now after 10 years in real estate, absorbing the ups and downs and learning from mistakes and lessons, I have to keep moving forward, kindly, no matter the turbulence. One thing that does not change is how you handle your buyer or seller.”
“My goal is to stay calm, be kind and compassionate in all circumstances, be a good listener, and be non-judgmental. We all have ‘stuff’ going on in our personal lives. It always works out the way it’s supposed to.”
Kim goes to great lengths to stay positive and focused on the end goal in every transaction. Why? “It all comes down to positive word of mouth, good juju between brokers, referrals, repeat clients.” With her commitment, she has built a successful career through hard work, drive and dedication.
That doesn’t mean the road is always easy. One of the challenges that Kim faces is maintaining a healthy work-life balance… aka taking real time off. Recognizing the importance of personal time, she loves to camp, bicycle, hike, and spend time with family and friends. Although she is still a work in progress, every moment of ‘free time’ is used wisely and to the fullest.
“I don’t like to waste time,” she admits. “I excitedly plan for what is next.” Whether it’s a quick camping trip to regenerate energy, a motorcycle ride through Tijeras, or a walk in the foothills with pups… every moment is enjoyed. Time becomes more precious as the years fly by. Her mission is to enjoy this delicious life we’ve been given.
Flying solo in real estate has caused Kim to excel in ways she never thought possible. From hops to homes, this successful real estate professional is living her best life and finding fulfillment in the challenging day-to-day life of a broker. She wouldn’t have it any other way.