NorthEnd Notary Services, LLC
Humble Beginnings to Nationwide Notary Success
In the chaos of COVID in 2021, Tiffany Schafer founded NorthEnd Notary Services. Back then, refinances were on the rise and people quickly found themselves navigating a tricky challenge: how to get their crucial documents signed when traditional title office meetings were off the table. One of her friends who happened to be a notary herself suggested Tiffany explore it as a line of work too. At first Tiffany, a devoted stay-at-home mom, hesitated, thinking it might not be her cup of tea. When her only child returned to school, she felt lost and didn’t know what she was going to do in this next season of her life. She knew she had a specific skill to use, and she wanted to fill a need in her community. It was during these times of questioning she decided to ask her higher power, “show me my skill and lead me to a need.” When her friend came back and recommended notary services again, this time Tiffany didn't hesitate. She jumped into the deep end of this exciting new journey, ready to make her mark in the world of notary services.
With a background in real estate, she had previously worked as an assistant and a transaction coordinator. She hungered for more knowledge, especially about the loan process. So she rolled up her sleeves and signed up for classes, eager to expand her horizons.
When she started out, Tiffany jumped into her new career by joining as many signing services as she could and took any job assignment that came, regardless of rate or distance to travel. Her goal was clear—immerse herself to get familiar with as many loan packages as possible and gain valuable experience. A year later, she took a bold step and branched out on her own. Tiffany started marketing herself directly to title companies, determined to make her own mark in this field.
Tiffany's business was on the rise and in 2023, she clinched Gold in the "Best of the Springs." With her growing success, she was closing deals locally and across the entire nation. As requests soared, Tiffany realized she needed some extra hands—or pens, to be precise. She expanded her horizons and transformed her operation into a nationwide signing service, welcoming more notaries to her team. While her primary focus remains firmly on real estate transactions, she also dabbles in general notary work.
Tiffany's commitment to her clients is unwavering. When she can not personally be present for a signing, Tiffany ensures she never has to turn anyone away by sending a capable notary to represent her. With access to 40,000 notaries nationwide, Tiffany has her bases covered.
Tiffany enjoys the notary world so much she launched her very own podcast, "Notary Life Unfiltered," in which she dishes candidly about the ins and outs of notary life. Plus, she brings in industry experts for intriguing interviews that explore how notaries intersect with other professionals.
Tiffany loves what she does and the flexibility it offers to align with her nine-year-old's school and sports schedule. Beyond her bustling work life, Tiffany and her family share exciting adventures. She and her family study Taekwondo and spend memorable summers camping under the open sky. When she's not at the closing table or spending family time, you'll find Tiffany at the local bowling alley on a weekly ladies league. And in case you thought she'd had enough strikes and spares, think again! Tiffany and her team even ventured to The National Bowling Championship this past July.
Tiffany thrives by leveraging what sets her apart from the crowd. She emphasizes that her unique approach shines through her work with purpose and intention. "I stand out in the way I dress, the way I communicate, and how I carry myself. Building strong relationships with real estate agents and title companies is my priority."
What truly makes Tiffany exceptional is her mobile office setup, equipped with a printer, scanner, and computer, which ensures she can tackle any document-related challenge on the spot. She takes the extra step of printing documents in real-time to address last minute changes, and she even scans documents right at the closing table, offering clients a firsthand look at the process.
Tiffany's dedication doesn't stop there. She goes above and beyond by supporting lenders and real estate agents in their marketing efforts. With their consent, she snaps their photo with their clients and tags them on social media platforms, boosting their brand awareness. Tiffany's commitment to excellence extends far beyond the closing table—it's about creating lasting impressions and fostering professional relationships.
Tiffany's journey through life's ups and downs has been a profound shaping force, sculpting her into the remarkable person she is today. She reflected, "I could never have foreseen the path that led me here. It's been a journey marked by a failed marriage, which ignited my resilience; fertility challenges, which taught me patience; and a battle with cancer, which instilled in me the unwavering determination to keep moving forward when the going gets tough. The role of motherhood deepened my ability to listen, anticipate the needs of others, and embrace a gentler, more flexible mindset."
Through these transformative life experiences, Tiffany discovered the significance of silencing the external distractions and steadfastly anchoring herself to her vision. She understands that personal growth is a continuous journey, and she actively nurtures it. Tiffany credits her growth to her positive mindset and its invaluable role in her journey. Tiffany shared the resources that help her keep imposter syndrome at bay and keep her firmly on her path of growth and success: she listens to inspiring books on leadership, personal development, and relationships, and she welcomes the guidance of an exceptional mentor.
Tiffany's vision for NorthEnd Notary Services is nothing short of ambitious and forward-looking. Since going nationwide in March, she's set her sights on continued expansion across the nation. Her dream? To assemble a dynamic fleet of notaries, capable of representing NorthEnd Notary Services with distinction. Tiffany envisions these notaries as trailblazers and pioneers who will elevate the standards of notarial practice, not only in how they present themselves but also in the efficiency of handling documents.
Tiffany's vision is all about streamlining the process and erasing the need for clients to take time off from work for the commute to and from the closing office or the hassle of packing snacks to keep kids entertained at the closing table. She envisions sellers comfortably signing documents in their own homes and buyers signing immediately after their property walkthrough so they can capture post-signing photos in front of their new home to commemorate this monumental occasion. Tiffany's approach is all about efficiency, convenience, and celebrating life's milestones.
Tiffany recognizes that this evolution will one day take her from the field to behind the desk, where she'll oversee transactions for her valued clients, ensuring that NorthEnd Notary Services continues to shine brightly on its path of growth and excellence.
Tiffany's advice to real estate agents carries a simple yet profound message: "As an agent, you handpick every person involved in your transaction from the beginning. So why settle for a notary who you’ve never met being assigned to you, when you can handpick someone you genuinely like, know, and trust? By doing so, you're not just ensuring a seamless transaction, but you're also safeguarding your brand and your values." It's a reminder that in the world of real estate, trust and choice are two of the most powerful tools in a professional's toolkit.