Alicia Torres
Madewell, powered by eXp Realty
When did you begin your career in real estate?
Four years ago, in August 2020.
Share the life events that led you to real estate.
I have always loved helping people. As a social/catering manager, I helped clients with special days in their lives, including weddings, birthdays, and more. Assisting people and building relationships during one of the most significant moments of their lives—purchasing a home—was a natural transition for me. I got to walk people through the process.
How and why did you choose your current brokerage?
I started with Madewell when I first moved to Lubbock in 2022. I tried a few other brokerages but returned to Madewell because everyone is personable, and the leadership focuses on business, personal success, and growth. They provide top training and education while ensuring we are meeting our personalized goals.
Please share a memorable client or agent experience.
I enjoy working with veterans, which is always rewarding but challenging, especially in a seller's market. We often face challenges when competing with other offers, particularly VA loans. I work diligently to find unique ways to structure our offers, giving them an edge.
What are you most passionate about in real estate?
Finding ways to help clients find homes that make sense and make intelligent financial decisions. I keep my clients informed about all their options before purchasing. I want them to feel comfortable and know they can trust I have their best interests at heart.
What do you find most fulfilling about your work?
I love working with first-time home buyers. The smiles on their faces at the closing table, when they receive their keys, are unforgettable. The look of joy and accomplishment in their eyes is priceless.
What do you see for your real estate future?
I want to leave a mark as an agent who puts clients first and works well with other agents.
What sets you apart?
I want to remain humble and let my passion for serving others shine through.
What would you do differently if starting over in real estate?
I would have more confidence and grace with myself.
Please share your favorite podcasts and any business books.
Eat That Frog, The Path, The Millionaire Real Estate Agent, Mel Robbins' The 5-Second Rule, and Ryan Serhant's Brand It Like Serhant.
What are your go-to closing gifts?
If possible, I try to find something unique to each client’s personality—finding out their favorite drinks, sports teams, pets’ names, places to eat or shop, and whether they like to cook or entertain. I typically put together a basket with some of their favorite things.
Tell us about your family and what you all enjoy doing together.
I have been married to my best friend, Michael Torres, for 11 years, and we have two beautiful girls, Sophia (9) and Olivia (7). We also have a dog named Theodore (Theo for short). We love having family movie nights on Fridays, attending church events, and being active together. We are in a busy season with running businesses and our girls in cheer, but our family is our main priority. We do our best to put each other first and work as a team to manage our busy schedules.
What’s your favorite way to spend time when you aren’t working?
I enjoy spending time with family, having coffee with friends, watching my girls cheer, working out, and serving at church.
How do you define success?
Bringing people up with me and leaving a legacy for my children.
What do you want to be remembered for?
I want to bring joy and love to the people around me.
What are you most grateful for?
I am grateful for the people who challenge me to be the best version of myself and for the Lord’s grace and favor over my life.
What is something not many people know about you?
I am a natural redhead.