Lindsey Kreier is not your run-of-the-mill home warranty specialist. Sure, she can set you up with the safety of a comprehensive warranty. She can prepare you financially for a surprise furnace replacement. And she can rekey your new home. But on the weekend, when the leaves are turning and the pregame pundits are preparing you for the upcoming gridiron clash, Lindsey is your absolute go-to for sussing out the best and tastiest cut to toss gently onto your charcoal grill.

She grew up on a farm in Portage, WI, which led to her degree in animal science from the University of Wisconsin, Madison. She became captain of the school’s Meat Evaluation Team. I know, it sounds made up, but it’s a real thing. “We traveled the country judging animals on the hoof as well as cuts of meat,” she clarifies.

“As you can probably tell,” she adds, “ I had no idea I would end up anywhere near the real estate industry. I thought I would end up working in the beef industry, in genetics or in nutrition.”

And she did, for a while. Her Bachelor of Science with an emphasis in business earned her a job in the dairy genetics industry, where she worked for seven years. But all aspects of the dairy industry can be either feast or famine. “I came to a point where I felt that maybe it was time to pursue a career path in a less volatile industry.”

She realized that, although she loved animals, her real joy came in working with people. “So I sought out a role in a growth industry helping people and have been very happy with the choice I made when I moved to Frontdoor.”

Frontdoor’s brands (American Home Shield and HSA Home Warranty) provide home warranties to homeowners for covering the repair or replacement of the home’s major systems and appliances. They are really there to help protect your client’s budget from unexpected costs. They also offer additional services, like Rekey for new homebuyers, which provides an added sense of security and peace of mind. And one of the most important services they offer is seasonal HVAC tune-ups to keep those systems performing at their best. Maintenance is a key many new homeowners can easily forget.

“At Frontdoor,” Lindsey says, “we are continually focused on our members and their clients. Our goal is always to make sure everyone has the experience we would want to have.”

She reminds us that a good experience begins with setting the right expectations. “Home warranties sometimes get a bad rap because people assume they will cover everything or the full cost of an item,” she says. Her main focus is to make sure that her partners and clients clearly understand the various aspects of what makes up their particular warranty. “We are in the business of helping people take the hassle out of owning a home while also protecting their budgets. So, even if we save you half of what you would normally be paying for a replacement, you are still coming out ahead.”

“We usually see people on their bad days,” she says. “We all have bad days. So it is incredibly rewarding to be able to help people when they are going through a rough time with something.”

“We are always here to help,” says Lindsey. “I want REALTORS® to know that they should reach out us if there is anything we can do to make their process easier or make their clients more secure in the transaction.

“I have a large team behind me, and we are all very customer focused — we are here to help you.”