Nathan Lemons & Texas Direct Roofing & Construction
The Best in the Biz
Before joining Texas Direct Roofing & Construction, Nathan Lemons worked in building supplies sales. Texas Direct was one of his 120 customers and the company he resonated with most deeply. His close business relationship with the company soon turned into much more.
“Servicing so many customers, I got to see how everyone ran and operated their business. Texas Direct Roofing & Construction was the industry leader. They were the best of the best. The way they serviced their customers, managed partner relationships with REALTORS®, and reps — everything they did was with integrity and servant leadership. That was something that excited me.”
After years in sales, Nathan was planning to open his own business. But when Texas Direct approached him with the opportunity to become a managing partner of their North Dallas location, he jumped at the chance.
“It was a great situation, a no-brainer. They take a customer-first philosophy, and do things not only for the bottom line, but for the customer’s sake. Having the ability to lead the North Dallas team was just too good to pass up.”
Best in the Business
Texas Direct Roofing & Construction specializes in all things roofing while offering a wide array of other services.
“We are more a full-blown general contractor than a standard roofing company,” Nathan explains. “At any time, we have our profile of residential roofs, but we also do bathroom remodels, kitchens, extravagant outdoor living spaces, and commercial jobs like schools, strip malls, etc. The construction in our name is actually serious. We can handle nearly everything a homeowner wants.”
Texas Direct Roofing & Construction is an Owens Corning Platinum Preferred Contractor, meaning they’ve been vetted at the highest level. They are one of only 23 roofers in the DFW metroplex to earn that designation. Platinum Preferred status isn’t just a nice accolade; it has real customer benefits. Texas Direct’s lifetime labor warranty is backed by Owens Corning, one of the roofing industry's largest and most stable companies.
“We are checked and vetted deeply by their company. That is our biggest pride and joy when it comes to accolades… It shows we are the professionals in our space and keep a standard no one else can match,” Nathan says.
Understanding the Real Estate Business
Texas Direct Roofing & Construction focuses on relationships with partners in addition to client relations. They understand the challenges and needs of the real estate business and have developed their business model specifically with agents in mind.
The most important thing they offer agents is top-quality service and workmanship. Their integrity is second to none. Doing business with honesty and expertise is at the top of their priorities.
Secondly, the Texas Direct team understands the needs of REALTORS® and caters to them.
“We treat the REALTOR® as our customer,” Nathan says. “We have an open line of communication with agents. We take our relationship with REALTORS® seriously and do our job in making sure we don't do anything that has a negative effect on their paycheck. We have a large enough team to service several agents. It's not just me running the inspections. We've built our business model around this.”
Texas Direct is committed to responsiveness, guaranteeing they’ll have someone available to inspect a roof within 72 hours. They also allow clients to pay for repairs at closing.
“We understand the roof is usually forgotten about during transactions, so if you’re calling us, the deal is probably being held up. We don't want to slow things down any more, so real estate agents are a priority to us, even if we are busy.”
***PULL SECTION***
Beyond Roofing
Outside work, Nathan is a man devoted to family and God. He and his wife, Carly, have two kids, Kannon (3.5) and Maverick (1.5), and a third on the way. When he’s not working, you’ll find Nathan attending church events or heading to the park with his kids. “I look forward to seeing what God had in store for me in the coming years.”
For more information, visit https://txdroofing.com.