When does it make sense to incorporate quality whenever you are wanting to express your genuine thanks to a client or colleague?

 

Of course, the short and accurate answer is … always.

 

With that in mind, it means a lot to have a trusted partner on your side who is there to supply you with the highest level of quality, service and timeliness.

 

That’s exactly what you get when you partner with The Closing Gift Store — led by Co-Owners Travis Kvassay, Shalyn White, Chris White and Weston Hlad.

 

“We just love being that resource for our clients and seeing that repeat business come back time and time again,” Travis points out. “It means a lot to us to know that they are happy to partner with us. That is the most rewarding part of it for us.”

 

The Closing Gift Store was first started by Travis’ sister and brother-in-law, Shalyn and Chris White.

 

“They originally started this company creating metal art and quickly realized there was a niche in the real estate closing gifts space,” Travis says. “When they did, they brought the idea to me and we looked it over and ran some numbers on it. At that point, we decided to work the three of us and run the business with that niche in mind. We then partnered with Weston who leads the customization and operations day to day.”

 

Those who have had the chance to work with The Closing Gift Store appreciate the way the company goes above and beyond in quality. They also are proud to be veteran-owned (with Chris and Weston having both served in foreign military conflicts for the United States military.)

 

As Travis says, “We use American steel and are proud to provide that highest level of product quality and service.”

 

“To separate ourselves from our inexpensive competition, we use a thicker gauge of steel, and we powder coat each piece so they can be used inside or outside. They are weatherproof. We also hand-grind our pieces to make sure quality control is on point,” Travis says.

 

“Beyond the quality of the product, we also want the closing gift store to be the secret sauce for REALTORS® with customized gifts for their clients.”

 

The Closing Gift Store can send gifts directly to clients with the agent’s return address on the packaging, as well as the option of sending items to agents first so they can be hand delivered. In addition, The Closing Gift Store works with several REALTORS® to include other items in their order such as their promotional advertising magnets or their business cards that carry their advertising messages.

 

No matter what the gift is, Travis explains that the team at The Closing Gift Store wants to keep the spotlight on the purpose of the gift.

 

“We don’t want to spotlight ourselves at all. We don’t even want the person receiving the gift to know our website exists,” Travis says. “We want to be the secret sauce for our real estate partners. It is a constant calling card for the agent and constant conversation piece. We feel that it is a very valuable investment for our REALTOR® partners.”

 

The Closing Gift Store provides non-customized designs, as well as a variety of gifts that can be customized with the recipient’s name.

 

Those who have had a chance to work with the team at The Closing Gift Store see the genuine passion and care that the company takes in providing high-quality gifts in a way that supports their relationships at the highest level possible.

 

“We hope our passion comes through with the products that we offer and that our customers feel like the price they are paying for this product is very reasonable. We try to keep it that way the best we can. We often find ourselves competing against foreign-manufactured lesser quality products. Unfortunately, many of our REALTOR® customers started out using a “cheaper” option and were disappointed by the quality of product they received and the length of time that it took to receive their order. Aside from maintaining unrivaled quality we strive to ship everything ordered within one business day,” Travis says.

 

“We use UPS as our shipping provider. We do that intentionally because of the closing window … we know how difficult closings can be and you don’t want to spend money until a deal does close or is very close to closing. Other of our competitors can be a three-week wait. I would hope that our clients tell people how we will bend over backwards and keep them as a customer forever. We really strive to do that.”

 

When saying thank you with quality matters, look to The Closing Gift Store.