Chris and Lorrie Farver

Quality Takes Time!

          “Quality means doing it right when no one is looking."
Henry Ford

One of the constants in the life and work of both Chris and his wife, Lorrie, is the
importance of quality. Chris is often heard saying, “quality takes time.” As the owners
of Tri-State Home Solutions, the Farvers are dedicated to creating and implementing
positive interactions and experiences for their clients. With continuous repeat and
referral business and a plethora of five-star reviews, the couple knows that their business
lasts during the long haul due to their quality work and their strong relationships. For
them, success is not only about performing great inspections but about taking care of
people in the right way.
Chris says that many agents have them inspect their own homes — a great
compliment. He speaks about the advantage of using Smart Home Solutions since they
have a team approach, or as Lorrie puts it, “two for the price of one.” The owners
handle the scheduling, which leaves little room for mishaps or confusion. They strive for
efficiency and timeliness, knowing that agents work in tight windows of opportunity. The
company guarantees “same day” reports which is a huge promise.
Strategically, Chris designed the business so that they are not doing any of the
remediation services. They provide home inspections, tests for mold and radon and quality energy audits, but they do not perform the recommended work. “This gives our
clients the security of knowing that we are not tempted to devalue something we see in
the home and then come in to “fix” it. We want to singularly focus on our analysis of
the homes for the benefit of the client and agent — trying to get to the closing quickly,”
he says.
The energy audit is quite popular now and very helpful. By using a blower door
test, the Farvers are able to place a vacuum on the house, which immediately exposes
the leaks. This is complemented by thermal imaging technology that reads the results
from a pressurizing of the home, and often a lack of insulation or other sealing product
is revealed.
Chris brings a wide range of knowledge to the business. He entered the Navy at
seventeen years old and served six years. He then spent 30 years in the IT industry
before launching Smart Home Solutions. He notes that the most important game-changer for him was literally reading a book about the "Power of Now." He encourages
people to live in the moment. “We should not dwell in the past (makes us depressed) or
the future (makes us have anxiety), but we should do everything we can to be engaged
right now."
Chris and Lorrie have been married for 40 years, and they have two sons:
Christopher (34) and Danial (28), who is married to Mandie and has a son named Jax
(6). The couple loves anything outdoors — especially “Jeeping.” Chris loves to take a
Jeep down to the frame and then restore it. They also enjoy “rock crawling” in the
newly restored vehicles. They raised their sons in a log cabin that Chris built, and their
current home that sits on 77 acres is one that he designed from a concept called "barndominium." Lorre makes homemade soap and has a large garden from which she
cans.
Chris always describes his relationships with the explanation that “agents who
get to know us always trust us. We try to give them the hope that their clients are in
good hands with us, and we teach them that we are not there to ‘kill a deal.’” He always
encourages agents and their clients to come to the inspections, and he provides a
“summary time” when they are over, which is educational and helpful in promoting
confidence in the home both presently and going forward.
Chris and Lorre find their work fulfilling, and with state-of-the-art technology and
carefully crafted systems, they go well beyond the state requirements to offer a much
more helpful and accurate picture of the condition of the homes they inspect. In
addition to the normal inspection items, the team focuses on cosmetic and maintenance
items as well. They often provide recommendations for keeping home features up to
date, and they take labeled pictures for better clarity and documentation.
Call 1-888-970-1791 and get to know the Farver team at Tri-State Smart Home
Solutions or visit their website at smart-homesolutionsllc.com. Remember, quality takes
time, and Chris and Lorrie are there for the duration.